Contact Us
Operations desk
Deposit approvals and withdrawal payouts are handled manually, so the desk is the fastest route to a resolution. Include your registered email and, for a payment question, the transaction or request id.
- [email protected]
- 89 The Terrace, Wellington Central, Wellington 6011, New Zealand
- 24 Hours / 7 Days
Before you write
Never send funds to an address or network we have not given you, and never share your password, 2FA code, or wallet seed phrase with anyone — including anyone claiming to be support.
Talk to support
Live chat is the fastest route to the desk. Start a conversation and a member of the team will pick it up. If the widget is unavailable, email us and we will reply from the same desk.
